Employee Management and Customer Service in the Retail Industry ISBN:9780471723240 GI surgeons and oncologists

GI surgeons and oncologists

and convenient

References for further reading are given for more information on specific topics

conceptual

Pages: 120

Employee Management and Customer Service in the Retail Industry ISBN:9780471723240 GI surgeons and oncologistsPages: 208, Specialty: Management, Publisher: Wiley, Publication Year: 2005, Cover: Paperback, Dimensions: 188x231. 1x12. 7mm "Employee Management and Customer Service in the Retail Industry", by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression